Refund policy

Returns

We accept returns within 15 days of delivery, and only for:

• Unused items in new condition, in the original packaging
• Items damaged in shipping

Proof of purchase is required.

Final sale — cannot be returned

• Custom or personalized items.
• Used items
• Items damaged from normal use, misuse, or improper handling
  

How to start a return

Email us at [contact email] with your order number and a short explanation on why you are returning it. If the item arrived damaged, include photos of the product and the packaging.

Do not ship anything back until we reply and approve the return.

Shipping

You pay return shipping unless we made a mistake or the item arrived damaged. Original shipping charges are not refunded unless the return is our error.

Refunds

Once we receive and inspect the item, approved refunds go back to the original payment method within 10 business days.

Shipping damage

Contact us as soon as you can, with photos. We will replace the item or refund you.